Question Page

We've all been there - leadership routinely pushes back the launch days or weeks before a big launch. How do you address this with leadership?

Vishal Naik
Google Product Marketing Lead | Formerly DocuSignMay 23

You have to articulate the cost. And specifically the cost to the business, not just the cost to your department.

For the most part, I cant say I've worked for many leaders that would value the human element (wasted time on your part) over the business value to a last minute shift to a launch (potentially because of alignment to another launch/bundle or product readiness, etc.). While there is an opportunity cost in terms of what you cant get to because youre still focused on the launch that could have been out the door, realistically speaking, you might be met with a response of .. "well its short term, you'll just have to do extra for this window of time". So focus on the opportunity cost to that it creates to the product -- we cant develop the next feature because we're still working on this one, our time to revenue generation is longer because we dont have this feature to help close deals, etc.

We had a launch recently where the launch date moved 6 times within 2 months. The cost in this case was that because of other features rolling out in parallel, it was a lot of wasted eng effort to keep the product ready. What i mean by that is that our process at that time was that if we had two teams launching new features at the same time, each launch team was responsible to not break features already live in production, but features that were also in the queue to be launched were the responsibility of that individual launch team. So because our launch date shifted, we couldnt ship the fast follow features we had in the queue because of the tech debt created by not letting the team launch the feature at the original date, and as such shifting the responsibility for product maintenance to the other teams launching other new features.

1473 Views
Developing Your Product Marketing Career
Thursday, January 23 • 12PM PT
Developing Your Product Marketing Career
Virtual Event
Cynthia Akupue
Flor Ortiz
Tessa Elliott
+73
attendees
Top Product Marketing Mentors
Mary Sheehan
Mary Sheehan
Adobe Head of Lightroom Product Marketing
Amanda Groves
Amanda Groves
Enable VP of Product Marketing
Michele Nieberding 🚀
Michele Nieberding 🚀
MetaRouter Director of Product Marketing
Jeffrey Vocell
Jeffrey Vocell
Panorama Education Head of Product Marketing
Jackie Palmer
Jackie Palmer
ActiveCampaign VP Product Marketing
Leah Brite
Leah Brite
Gusto Head of Product Marketing, Employers
Kevin Garcia
Kevin Garcia
Anthropic Product Marketing Leader
Susan "Spark" Park
Susan "Spark" Park
Monzo Director of Product Marketing
Sahil Sethi
Sahil Sethi
Freshworks Vice President - Global Product Marketing
Candace Marshall
Candace Marshall
Zendesk Senior Director of AI Product Marketing