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When re-pricing what all one must consider in order to stay competitive in the market ?
1 Answer
Jackie Palmer
Pendo.io VP Product Marketing • January 25
I've found that it is a best practice to evaluate your prices at least once a year for most products. If your market changes very rapidly, you may consider bi-annual or quarterly pricing reviews but for most annually is great. You need to consider both outside conditions, like inflation, global/local economic changes, new competitive entrants, market consolidation or fragmentation, etc, as well as internal conditions. These can include:
- Have you released a lot of new features in the last year that would merit charging more for your product?
- Did your competition release any features you don't yet have that would merit maybe lowering your pricing to stay competitive?
- Have you been experiencing a lower win rate and do you have any actual indication that it is due to pricing?
- Have you gotten any feedback, actual observed or anecdotal, that the current pricing is not working?
- Are you planning on entering a new market or location in the coming year that would have different price expectations?
- Have you received any awards or recognition (analyst evals etc) that might support a price increase?
- Do you have any customer ROI numbers you could turn to to prove that customers are getting increasing value for their investment that might support a price increase? Or the opposite for a price decrease.
It's good to at least review all of the above external and internal factors every year even if you ultimately decide not to make any changes.
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