I'm working at a start-up, and a first PM hire; what KPIs should I own and not own?
5 Answers
Atlassian Director of Product Management (Confluence) | Formerly PayPal, eBay, Intel, Verizon • 4y
Congratulations to you! There are a lot of ways you can pave the path for KPI's at your company as the first hire The KPI's should be directly based on the business outc...
778 Views
Cisco VP Product Management, Cisco Wireless • 6mo
In a small startup where the CEO is strongly involved, the "PM as CEO of the product" premise doesn't apply. Thus, you shouldn't typically start with revenue as the prima...
592 Views
Twilio Staff Product Manager, SDKs and Libraries • 4y
Congratulations! I’ll answer your question with a few questions of my own. Purpose: What do you want to drive? What does your organization expect you to own? In Product ...
601 Views
Expedia Group Senior Director of Product, Head of Trust and Safety | Formerly Amazon • 4y
Don't think of it of what you should and should not own. Think about what makes sense to the customers you are focusing on. Then think about where you are in the customer...
988 Views
Gainsight Director, Product Management • 2y
In a startup, PMs have additional responsibility in ensuring success of the product and customers. My suggestion would be to focus on customer satisfaction, success/reten...
375 Views
Related Questions
I’m the first PM hire in my company. What advice would you give to someone tasked with establishing this function in an existing business structure?How do you break down responsibilities and KPIs for product launches between product management and marketing?How do you define the proper KPIs for your specific product and product team?How to make sure KPIs are not 'proxies' to what we want to achieve but directly measure it?How should product split feature adoption KPIs with the product marketing team?