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How do you roll out new platform level messaging to a large sales org?

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3 Answers
  1. Claire Peracchio
    Claire Peracchio

    Snowflake Product Marketing Lead • 6mo

    Rolling out platform messaging at scale is challenging because you can't rely on a single training session. Reps need repeated exposure, practical tools, and proof that the new approach works before they'll change behavior. I've seen this go sideways when companies treat it like a one-time event rather than a sustained change management effort. Here are a few tips: Start with leadership and early adopters Get sales leadership bought in first: Walk your leaders through the platform narrative, cus ...Read More

    877 Views
  2. Scott Ivell
    Scott Ivell

    DeepL VP Product Marketing | Formerly Adobe, Salesforce • 8mo

    ooh now this is a good question. Let's assume the platform level messaging is tested with users. focus groups and is signed off with your leadership team! In essence, think of this like a product launch campaign into a large user base. Know your goals, target audiences (sales roles AEs, SDRs, CSMs, SEs etc), your story, your channels of distribution, your influencers. Goals: How will you know when it's 'rolled out' - plan for a before > after confidence or feedback survey to track the change. ...Read More

    1,489 Views
  3. Elizabeth Grossenbacher

    Fmr Product Marketing Leader, Cisco | Formerly Twilio, Cisco, Gartner • 1y

    You have to do this in 3 phases:  Pre- Roll Out Roll Put  Post Roll Out Pre-Rollout:  Executive buy-in first: Ensure leadership aligns on messaging before rollout. Train the trainers: Enable sales enablement, SEs, and CS teams first—they’ll be critical in reinforcing messaging. Tailor to sales segments: Different teams (enterprise, SMB, industry verticals) may need customized versions of the messaging. Roll Out Schedule a roadshow: Have your trainers (or you, depending on the org size) conduct r ...Read More

    1,054 Views

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