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How do you ensure your sales team is versed enough in using the right messaging with the right customers?

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2 Answers
  1. Marina Ben-Zvi
    Marina Ben-Zvi

    Atlassian Product Marketing Leader • 1y

    Messaging effectiveness is as much about internal and external activation as it is about developing compelling messages that lands with customers. Too often, messaging falls flat because it’s treated as a one-time deliverable rather than an ongoing process to enable the organization to apply it effectively. Ensuring the sales team is effectively versed to use the right messaging with the right customers is a combination of enablement, reinforcement, and feedback loops. Messaging isn’t just a doc ...Read More

    7,811 Views
  2. Dee Johns
    Dee Johns

    Self Employed Product Marketing Leadership (Interim & Fractional) | Formerly Xero, Karbon, ApprovalMax • 2mo

    You don’t fix this with a deck and a training session. If the message isn’t showing up in real conversations, it’s not working yet. I focus on three things – making it usable, making it stick, and keeping it honest. Make it usableMessaging has to live where sales already works. Not a 30-slide framework sitting in a folder.I translate it into: discovery questions tied to pain points talk tracks for different personas short email hooks that sound human objection handling that reflects real pushbac ...Read More

    155 Views

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