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How do you measure the success of a product launch, and what key performance indicators (KPIs) do you track?

How do you roll reporting this up to the leadership team?

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  1. Lindsey Weinig
    Lindsey Weinig

    Twilio Director of Product Marketing • 2y

    Best case, I partner with the product team to define the core KPI(s) for a product launch. Often product adoption is the goal of the launch, but sometimes a product is launched with other intentions like decreasing churn or increasing revenue through other product/feature adoption. Depending on the nature of the product, KPIs may include new signups for free trials, paid upgrades, add-on purchases/total value, NPS, or active users of the new product that was launched. I also like to measure KPIs ...Read More

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