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How should we think about sites like G2 and TrustRadius when setting goals for our analyst relations program?

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3 Answers
  1. Nikhil Balaraman
    Nikhil Balaraman

    Pomerium Head of Marketing | Formerly Roofstock, Instacart, Uber, Algolia, Google • 4y

    Depending on your target marketing and how active they are on these type of review sites, you may end up finding that G2 and TrustRadius are actually more effective than analysts. This is more likely to be the case if your economic buyer and your user personas line up more often than not, as it is not uncommon for buyers, especially of single seat tools or point solutions, to buy that software similar to how one might choose a restaurant for dinner in a city they’re visiting. As you start to mov ...Read More

    1,929 Views
  2. Jackie Palmer
    Jackie Palmer

    ActiveCampaign VP Product Marketing | Formerly Pendo, Demandbase, Conga, SAP • 2y

    Sites like G2 and TrustRadius may not be official analyst firms but prospects don't necessarily know that! Because G2 in particular produces a grid report that looks and functions like an MQ or Wave, they are sometimes confused and mistaken for an independent analyst firm. And I would encourage you to treat them as such as well because your prospects don't necessarily know any different! Reach out to G2 to find who is responsible for your product categories and offer to have a briefing with them ...Read More

    1,091 Views
  3. Daniel Kuperman
    Daniel Kuperman

    Jellyfish VP of Product Marketing • 3y

    Review site such as G2 and TrustRadius are slightly different from the traditional analyst relations program as these companies don't require the same types of engagements. While you need to keep analysts engaged with briefings and inquiries on a quarterly basis, these review sites require customer input more than anything. That is why in many cases a customer marketing team runs point in engaging with these sites. I don't think that review sites are a complete substitute for traditional analyst ...Read More

    1,391 Views

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