How would you craft messaging when your differentiator is extremely technical and proprietary? Think a proprietary algorithm that has been tweaked for a decade.
14 Answers
Atlassian Head of Cross-Portfolio Product Marketing | Formerly Optimizely • 1y
Having a very technical and proprietary differentiator is great! To craft a message around this, the key is understanding for whom you are telling the story around this d...
4058 Views
Zendesk Director of Product Marketing • 1y
The key is to translate the complexity into clear, customer-focused value. You can use this approach:Focus on customer benefits: Highlight how the proprietary technology ...
1840 Views
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Pinterest Director of Product Marketing | Formerly Meta (Facebook), Spotify, Google, Monzo • 1y
Divide the facts vs. opinions of their existing value proposition, and then see where you can deliver a better product and/or story for the particular audience. If you do...
658 Views
Pomerium Head of Marketing | Formerly Roofstock, Instacart, Uber, Algolia, Google • 1y
For this, it has to be about the output/what you get. Do you know what the latest spec of an iPhone’s camera lens is? But do you feel and believe that an iPhone has a bet...
603 Views
Sentry Director of Product Marketing • 1y
The first thing to ask is, who’s your audience?Whether you're speaking to a technical end-user or a business audience, always start by leading with the differentiated out...
557 Views
Seismic SVP, Corporate & Product Marketing • 1y
It can be challenging to navigate articulating differentiation when a capability is highly technical and your audience is not. As I mentioned in another response, focusin...
1550 Views
BILL Head of Product Marketing - Accounts Payable and Developers / Partners • 1y
I haven't worked in a space where the differentiators were algorithms or what I would describe as extremely technical or proprietary. BUT - I think my experiences and pe...
868 Views
SurveyMonkey Senior Director, Head of Corporate Marketing | Formerly SurveyMonkey, Nielsen • 1y
We went through a similar exercise when messaging our AI capabilities for SurveyMonkey (what we call SurveyMonkey Genius). Similarly, we have a lot of proprietary/technic...
825 Views
Triple Whale 🐳 VP of Marketing | Formerly Klaviyo, Drift, Dropbox, Upwork • 1y
With any great messaging — but especially in this case — the key is articulating why this differentiator is valuable to your target audience. What standout outcomes does ...
497 Views
Zuora VP Product Marketing • 1y
To craft any messaging, I recommend always starting with the customer and defining specific value your product delivers. Depending on how technical your customer is, you ...
1118 Views
Watershed Global Head of Product Marketing & Communications | Formerly HubSpot • 1y
My current company Watershed is actually a similar case here so I'll use them as an example. Watershed is a software platform that helps companies measure their carbon f...
1816 Views
Shopify Senior Product Marketing Lead • 1y
If it is truly a differentiator, then it will have benefits, and that is what you should focus on. What does that proprietary algorithm allow your product to do that othe...
682 Views
ServiceNow Senior Director, Platform and AI Product Marketing • 1y
Even with a highly technical product and audience, I've found that it's important to remember that attention spans are limited and that budget holders don't always need o...
810 Views
Celigo Vice President Product Marketing | Formerly HackerOne, Cohere, Box, Google, Adobe • 1y
When your differentiator is deeply technical, such as a proprietary algorithm developed over a decade, it’s important to focus on the “so what” factor. Instead of going t...
496 Views
Orkes Head of Marketing • 1y
Your solution can be extremely technical, but in the end, messaging is already grounded in the end value that your platform delivers to your end customers. It is also gro...
559 Views