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When competitors are using similar messaging or targeting the same audience, how do you ensure your brand’s voice and value proposition stand out?

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2 Answers
  1. Liz Gonzalez
    Liz Gonzalez

    Zendesk Director of Product Marketing - Contact Center (CcaaS) • 1y

    This is something you'll see often in a certain space with high competition, often times products can do more or less the same things with a few differentiating elements. You'll have to ensure you cover the basics of "what is the job-to-be done" so people can understand your product can achieve what they're looking but find ways to incorporate your special sauce too. Some of it will be your brand tone helping that brand identity come through and some of it will be what makes you different and le ...Read More

    1,617 Views
  2. Marina Ben-Zvi
    Marina Ben-Zvi

    Atlassian Product Marketing Leader • 1y

    If your messaging is good and resonates with customers, competitors will copy it. That’s just the reality of the market. Instead of getting frustrated, take it as a signal that you’re leading the conversation. But while copying the words is easy, backing up the claims is where most competitors fail. Still, today competitors are catching up on capabilities and getting to “parity” faster than ever. Moats are increasingly short-lived. True differentiation (messaging and product capabilities) in tod ...Read More

    1,569 Views

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