Question Page

What is your north star metric that you use?

Amanda Groves
Enable VP of Product Marketing | Formerly Crossbeam, 6sense, JazzHR, Imagine Learning, AppsemblerSeptember 6

Revenue is the tippy top north star metric. But you can slice and dice how PMM influences revenue based on revenue stage. I like to think about measuring PMM using the 4 A framework:

Awareness - demand gen/PQLs

Activation - registered users/engagement

Adoption - land and expand/utilization

Advocacy - NPS/CSAT/net retention

The PMM function is then split/specalized to inform the above majors and minors, which ultimately influences revenue.

1475 Views
Lisa Dziuba
Lemon.io Head of Growth Product Marketing | Formerly LottieFiles, WeLoveNoCode (made $3.6M ARR), Abstract, Flawless App (sold)September 23

I’ve been using the Objective and Key Results framework to establish a robust tracking system for Product Marketing. My deliverables have been connected the most with revenue, user growth, and product launches.

You can think about those as "north star metrics" for my PMM team. This means that every product marketing project was laddered up to those deliverables.

295 Views
Upcoming Event
Influencing Cross-functional Stakeholders
Influencing Cross-functional Stakeholders
Atlassian, Datadog, Salesforce
23d 3h 33m 42s
Top Product Marketing Mentors
Susan "Spark" Park
Susan "Spark" Park
Pinterest Director of Product Marketing
Jeffrey Vocell
Jeffrey Vocell
Panorama Education Head of Product Marketing
Morgan (Molnar) Lehmann
Morgan (Molnar) Lehmann
SurveyMonkey Senior Director, Head of Product & Lifecycle Marketing
Elizabeth Grossenbacher
Elizabeth Grossenbacher
Cisco Product Marketing Leader
Sherry Wu
Sherry Wu
Gong Senior Director, Product Marketing
Aliza Edelstein
Aliza Edelstein
Scribe VP of Product Marketing
Varun Krovvidi
Varun Krovvidi
Google Product Marketing Lead
Daniel Kuperman
Daniel Kuperman
Atlassian Head of Core Product Marketing & GTM, ITSM Solutions
Christine Sotelo-Dag
Christine Sotelo-Dag
Close Head of Product Marketing
Andrew Kaplan
Andrew Kaplan
LinkedIn Director of Product Marketing
Sharebird
Get a weekly email of the best product marketing insights.
Join over 25,000 product marketing professionals on Sharebird.