Back to Your Feed

What is your north star metric that you use?

2 Answers
Amanda Groves
Amanda Groves
Crossbeam Senior Director Product MarketingSeptember 6

Revenue is the tippy top north star metric. But you can slice and dice how PMM influences revenue based on revenue stage. I like to think about measuring PMM using the 4 A framework:

Awareness - demand gen/PQLs

Activation - registered users/engagement

Adoption - land and expand/utilization

Advocacy - NPS/CSAT/net retention

The PMM function is then split/specalized to inform the above majors and minors, which ultimately influences revenue.

727 Views
Lisa Dziuba
Lisa Dziuba
Lemon.io Head of Growth Product MarketingSeptember 23

I’ve been using the Objective and Key Results framework to establish a robust tracking system for Product Marketing. My deliverables have been connected the most with revenue, user growth, and product launches.

You can think about those as "north star metrics" for my PMM team. This means that every product marketing project was laddered up to those deliverables.

276 Views
Top Product Marketing Mentors
Sarah Din
Sarah Din
Quickbase VP of Product Marketing
Jodi Innerfield
Jodi Innerfield
Salesforce Senior Director, Product Marketing Launch Strategy
Eric Bensley
Eric Bensley
Asana Head of Global Product Marketing
Daniel Kuperman
Daniel Kuperman
Atlassian Head of Core Product Marketing & GTM, ITSM Solutions
Vishal Naik
Vishal Naik
Google Product Marketing Lead
Jenna Crane
Jenna Crane
Klaviyo Head of Product Marketing
Jeffrey Vocell
Jeffrey Vocell
Panorama Education Head of Product Marketing
Rekha Srivatsan
Rekha Srivatsan
Salesforce Vice President Product Marketing
Amanda Groves
Amanda Groves
Crossbeam Senior Director Product Marketing
Abdul Rastagar
Abdul Rastagar
GTM Leader | Marketing Author | Career Coach