How do you infuse storytelling to build trust when you can't use named logos in customer stories?
7 Answers
Atlassian Head of Cross-Portfolio Product Marketing | Formerly Optimizely • 1y
This is a classic PMM challenge. You have to get a bit creative in your you source social proof. Here are a few options:See if you can get the customer to agree to an ano...
3142 Views
Zendesk Director of Product Marketing • 1y
Here are a few other way you can build trust with audience:Use anonymized case studies: Instead of named logos, describe the customer in terms of their industry, size, or...
1781 Views
Upcoming Event
Mastering Market Research
Seismic SVP, Corporate & Product Marketing • 1y
Customer evidence is so valuable to provide proof that your product/service/solution drives the outcomes you claim! A few techniques I've used when I can't use a customer...
1386 Views
Zuora VP Product Marketing • 1y
Customer stories are an effective mode of storytelling, and help prospects imagine the type of success they might experience with your product or platform. If you can't u...
1269 Views
SurveyMonkey Senior Director, Head of Corporate Marketing | Formerly SurveyMonkey, Nielsen • 1y
Not being able to use named logos is SUCH a common struggle with PMM & customer advocacy teams. There are some ways to still tell compelling stories & claims with...
790 Views
Pomerium Head of Marketing | Formerly Roofstock, Instacart, Uber, Algolia, Google • 1y
If there were a question that I too would love the answer to... I go back and forth on whether or not it makes sense to do generic “case studies” on the website. I am mos...
392 Views
Watershed Global Head of Product Marketing & Communications | Formerly HubSpot • 1y
Anyone who markets to major global companies encounters this challenge. I'm so glad you asked the question. Here are a few things I've found that have worked. Ask for th...
446 Views
Related Questions
What are some tips for finding new ways to talk about the same problems? Or: How do you better differentiate your story when others in the space are talking about the same things?What are some best practices for making sure external facing decks/presentations are telling compelling stories?What is the best way to connect with customer emotionally?For an industry-disruptor product, what's the best way to incorporate storytelling without testimonials or use cases?What is your recommended process to craft story narratives? Please share an example of a failure when trying to shape a new narrative. What did you learn?