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What steps do you take to make sure the Sales team actually uses the enablement materials you create? Especially for organizations where the Product Marketing role is new, and they take everything just as "a suggestion"

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2 Answers
  1. Eric Bensley
    Eric Bensley

    ServiceNow VP, Product Marketing - CRM • 1y

    This may sound simple but: create the enablement with them, not for them. When sales reps, and especially sales leaders, are invested in the content they will use it. You know you have a winning enablement when sellers are organically using it in customer conversations. So, here's a checklist to make sure your next enablement lands: Identify your core objectives for the enablement: pipeline, product participation, win rate, etc. Run a kickoff with key sales leaders and stakeholders. Show them yo ...Read More

    1,372 Views
  2. Katie Duzan (O'Brien)

    Veeva Systems VP of Product Marketing • 1y

    In addition to my answer about post-kickoff activities, I think it really boils down to finding your sales evangelists and go from there. It's understanding your sales persona. :) If it feels like "product marketing content," they probably won't use it. From their POV, they've got a number to hit and what does product marketing really know anyway? They're the ones in front of customers every day actually selling the stuff. Instead, it has to feel like your company's materials (not PM materials) ...Read More

    790 Views

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