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How do you "reuse" 1-on-1 deal assistance so it scales to the rest of the sales team?

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2 Answers
  1. David Esber
    David Esber

    Twilio Senior Director, Product Marketing • 1y

    One of the best things we can do as PMMs is talk to customers; joining sales conversations is a great way to gain a better understanding of ICP, customer pain points, and market trends – but it's also only scalable when it's focused on high-value engagements, used to test new narratives or positioning, or conduct research that's used to improve foundational assets like positioning frameworks and canonical pitch decks. Our team focuses our energy on producing and refining those foundational asset ...Read More

    3,709 Views
  2. Bruce Randall
    Bruce Randall

    Former Head of Product Marketing at ServiceNow and Atlassian | Formerly ServiceNow, Atlassian, SAP, HP • 1y

    I've actually done a couple of things. First, I make sure we have a shared template around a few questions that we really want to have answered. And then every time someone else on the team has a conversation with a customer we track those questions and answers so that we can actually get more than just a random sample of feedback about how deals go Next use these as proof points within your sales enablement content. In other words, use these deals to create stories about how you are talking to ...Read More

    1,692 Views

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