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What are the three most important metrics to measure the impact of a product marketing team?

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5 Answers
  1. Gagan Mand
    Gagan Mand

    Adobe Director, Product Marketing & Strategy • 1y

    The scope of a product marketing role can vary significantly between companies. In a high-impact position, a product marketer acts as the general manager, overseeing strategy, operations, and overall performance. Short-term Metrics:Key short-term metrics include: Pipeline: Measures activities related to awareness. Close Ratio: Indicates execution effectiveness. Retention: Reflects product adoption. Long-term Success Indicators:A high-performing product marketing team is recognized by: Revenue Gr ...Read More

    3,466 Views
  2. Sina Falaki
    Sina Falaki

    AlphaSense Senior Director, Solution Marketing | Formerly Procore, Motive • 3y

    Great question - Because I am so focused on Industry Marketing right now, I have it divided between Product Marketing KPIs and Industry Marketing KPIs: 

    For Product Marketing: 

    • Conversions NARR 
    • Attachment rates - new logo and cross selling
    • Product ASP - the sales price, keep a close eye on this

    Industry marketers on the other hand look at:

    • Industry/Segment NARR
    • Gross Pipeline
    • Win/close rates
    1,444 Views
  3. Kristen Kanka
    Kristen Kanka

    Morningstar Head of Marketing, Enterprise Solutions | Formerly CaptureX, Medline Industries • 3y

    Revenue - this should specificially be marketing contributed or influenced.  Retention - this is typically a percentage and the target number will be dependent on the maturity of your prodcut line. Its also possible to see this target exceed 100% if you are increasing your price on your product or if you are focused on upsell / account expansion based on your marketing strategy.  Net promoter score - or any other key indicator of cusotmer satisfaction. If all three of these things are positive, ...Read More

    2,069 Views
  4. Jon Rooney
    Jon Rooney

    Box Vice President Product Marketing | Formerly Splunk, New Relic, Microsoft, Unity, Oracle • 2y

    Obviously exact metrics will vary by company, but metrics that fall in one of these 3 buckets: Revenue (ARR, MRR, LTV) - some measure that shows that the products/areas you focus on are capturing, as well as creating, value. Product usage (Activation, churn rate, time spent <...>) - "shelfware" is the bane of many a PMM's existence, but with cloud, modern telemetry and PLG motions, it's never been easier to see if people are using your products and how, for how long, etc. Customer engageme ...Read More

    559 Views
  5. Scott Ivell
    Scott Ivell

    DeepL VP Product Marketing | Formerly Adobe, Salesforce • 3y

    It does depend somewhat on where you are in your growth and how broad your portfolio is, but i think along 3 'north star' metric dimensions: Business KPI, that PMM indirectly influence: SQLs, Win Rate - ideally PMM tracks the trend over time rather than the absolute to seperate the signal from the noise Activity KPI: are we shipping what we committed to ship, and are we doing it on time, with quality Leverage KPI: is what PMM produce being used. I try to move beyond content downloads or views an ...Read More

    581 Views

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