If your messaging isn't landing, how do you know if it's because it needs to be reworked or because sales has poor delivery?
If it's because your sales reps have poor delivery, should you rework your messaging anyways, or rework training and enablement?
6 Answers
Jellyfish VP of Product Marketing • 5y
When your messaging needs to be reworked there are typically multiple signs pointing this way. Not only your reps may not be getting traction, but your competitive losses...
2400 Views
Close Head of Product Marketing • 4y
I often see marketing spending a lot of time understanding the customer - doing customer research, and interviews, but completely bypassing understanding sales and their ...
545 Views
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Workhuman Head of Product Marketing • 4y
I'd watch some recorded sales rep calls to form my own opinion on what's going on. I'd also follow up with the rep to get their perspective on challenges. Once you've d...
365 Views
So if the main problem is: The message isn’t resonating with our audience, what should we do? I would break this into two separate pieces, similar to what you already hav...
600 Views
Freelance Senior B2B Copywriter • 7y
I think Dave's answer covers a lot here, so consider me co-signed. I do want to add a few things though: 1. The problem is almost always the messaging. If you have deve...
555 Views
KPI Sense Chief Executive Officer • 6y
The first question I'd ask is how the messaging seems to be resonating in the market otherwise. If consistent messaging is used both by sales and with your other marketin...
377 Views