Question Page

If your messaging isn't landing, how do you know if it's because it needs to be reworked or because sales has poor delivery?

If it's because your sales reps have poor delivery, should you rework your messaging anyways, or rework training and enablement?
Daniel Kuperman
Jellyfish VP of Product Marketing5y
When your messaging needs to be reworked there are typically multiple signs pointing this way. Not only your reps may not be getting traction, but your competitive losses...
...Read More
2400 Views
Christine Sotelo-Dag
Close Head of Product Marketing4y
I often see marketing spending a lot of time understanding the customer - doing customer research, and interviews, but completely bypassing understanding sales and their ...
...Read More
545 Views
Upcoming Event
Mastering Market Research
Mastering Market Research
Splunk
Katie Gerard
Workhuman Head of Product Marketing4y
I'd watch some recorded sales rep calls to form my own opinion on what's going on. I'd also follow up with the rep to get their perspective on challenges. Once you've d...
...Read More
365 Views
Dave Kong
Cleanlab Head of Marketing7y
So if the main problem is: The message isn’t resonating with our audience, what should we do? I would break this into two separate pieces, similar to what you already hav...
...Read More
600 Views
Nandini Jammi
Freelance Senior B2B Copywriter7y
I think Dave's answer covers a lot here, so consider me co-signed. I do want to add a few things though: 1. The problem is almost always the messaging. If you have deve...
...Read More
555 Views
Daniel Palay
KPI Sense Chief Executive Officer6y
The first question I'd ask is how the messaging seems to be resonating in the market otherwise. If consistent messaging is used both by sales and with your other marketin...
...Read More
377 Views