All related (54)
April Rassa
Vice President of Product Marketing at HackerOne
Developers don't want to be marketed to. Developers are a sharp, no-nonsense group. They work under deadlines and stress that comes from being asked to deliver on the (next to) impossible. They can smell jargon and insincere messaging from a mile away. Since they play a critical role in choosing tools and solutions, it’s essential that to approach developers with thoughtful, engaging, and helpful content. So, with that in mind, developers want to know just what you can do for them and understand how the whole thing was built and why it will work. Therefore, get on their level. Approach cont...more
Catlyn Origitano
Senior Director Product Marketing at Fivetran

Start with the facts. Then add in what actual customers or prospects have said. Or if you don't have that yet - a respected third party - like a Gartner. And only then try to make it clever. I think too often marketing folks start with the clever and work backwards - but especially developers, they want to know it works, they want to get into the weeds right away, and they will be put off or blow past any overly clever, overly fluffy marketing. 

Kristen Ribero
Senior Director of Corporate Marketing at Handshake
Insights are extremely important and should always be an input into your messaging architecture or recommendation. Market and customer insights are one of the best ways to make a case for your recommendation, in fact.  So you don't get stuck in an analysis paralysis state, I'd do a quick audit to understand the current state of data and insights as it pertains to your product/market/etc. Find out: * What research is complete and available? This could be something like a survey to your database that was run in the past, research you paid for, data and analysis from things like a T...more
Indy Sen
VP Marketing at PopSQL | Formerly Matterport, WeWork, Google, Mulesoft, Box, Salesforce
Lol, yes, marketing to developers and technical audiences like data scientists is not for the faint of heart.  They are naturallly suspicious of glitzy marketing, and have very low tolerance for buzz words (e.g. "business transformation", "collaborative intelligence", etc). Wining and dining them will only take you so far (to this day, engineers are the only employees who get a free meal at Apple). And when you ask for feedback, boy will they give you feedback. Brutal. Honest. Feedback. But here's the thing. The minute you win them over with the quality of your solution/tool, they wil...more
William Chia
Director of Product Marketing at Osano | Formerly GitLab, Twilio
Marketing and Product have the same job - to delight their users. Product teams delight users with features and marketing teams delight users with content. Like any segment or persona, developers want to engage with content that is helpful and entertaining. Technical how-to guides, top-notch documentation, and interesting "weekend project" coding tutorials don't often feel like marketing because they are helpful and fun.  The key is credibility. Solid developer content needs to be created by developers. If you're not a dev, consider attending a coding BootCamp or taking some online coding ...more
Sarah Lambert
SVP, Marketing at Buckzy Payments

There are a lot of messaging frameworks out there to choose from, but I take a bottom up approach: I start with the differentiators and proof points and then build my elevator pitch, value prop statements and long descriptions from those foundational components. I also use the rule of 3 for my differentiators and proof points. If you find yourself with a laundry list of differentiators or proof points, start looking for similiarities among those components to create larger "buckets" so that your audience has an easier time remembering your message.

Diana Smith
Director of Brand and Product Marketing, Twilio.org at Twilio

These are all interrelated.

Messaging: Includes value propositions, your story, and pitch. Also includes things like naming, alternatives, and taglines.
Value Proposition: These are the top benefits you want to focus on for your product based on customer and competitive unput
Pitch & Story: These should be the same. Your pitch about the world before your product, the current approach, why it’s bad, the business consequences, and the new world with your product should tell a story. This story should hit on your main messaging points and value propositions.

Hope that helps!

Derek Frome
Vice President Marketing at Ouster.io
Painted door tests are your friend here (google it). You could create two or three landing pages with different message variants, each of which leads to a "request access" form. Depending on what your campaign is for, your message testing could be as simple as running it by product managers or account managers. Or you could grab a few web visitors through a Qualaroo survey and interview them. You could grab people and buy them a coffee at a conference. Basically, there's no big trick to this - you just have to do it. If you're getting feedback on your messaging from your target audience or ...more
Priya Gill
Vice President, Product Marketing at Momentive
As counterintuitive as this may sound, simple messaging isn’t always the way to go. It really comes down to your target buyer(s) and the set of messages that resonate with them, which may need to be simple for a line of business buyer like Marketing or HR or more complex/technical for an IT/Developer buyer. But it always comes back to understanding your target audience and their pain points, and ensuring you're tailoring your messaging for them. Also, depending on the channel/medium where your messaging is shared, it may necessitate varying altitudes. For example, Social Media is a clear c...more
Matt Hodges
Head of Product Marketing Craft at Atlassian

I'm out of time, but real quick, Patagonia and Apple are favorites of mine. They both have brands that stand for something, and they continually demonstrate their commitment to their vision in their actions. On top of that, they both have high-quality products.

 

I  believe that product and marketing are two sides of the same coin–you can't be a successful, sustainable business without one or the other.