Product Management Team
4 Answers

Virgilia Kaur Pruthi (she/her)
Microsoft Principal PM Manager / Product Leader • January 31
This could really range based upon the company, your users, your target goals, where you are in your business lifecyle, etc. The most basic ones are: acquisition, activation, retention, revenue, referral You could also be measuring customer lifetime value. Again this will really depend upon w......Read More
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6 Answers

Virgilia Kaur Pruthi (she/her)
Microsoft Principal PM Manager / Product Leader • January 31
Product teams in my opinion consist of product, engineering, and design (at a minimum). With that said, product KPIs should always be shared with engineering since what they are building essentially impacts the KPIs of the product in question. All the work that product teams do should always buil......Read More
349 Views
4 Answers

Virgilia Kaur Pruthi (she/her)
Microsoft Principal PM Manager / Product Leader • January 31
What a terrific question! This is one takes time and depending upon your organization will require patience. The best way I have learned, is to ask "why" a particular feature is being prioritized, and the "impact" it is bringing to the customer. The best way to create change is to start with you......Read More
506 Views
How do you scale your customer feedback loop?
You're collecting feedback from many sources. What tools or techniques do you use to scale this process to prevent bottlenecks when disseminating information?
1 Answer

Preethy Vaidyanathan
Matterport VP of Product • August 30
There are three broad categories of customer feedback: improvements to existing products, strategic customer problem areas when you zoom out for long-term planning and active customer engagement on existing roadmap. Improvements to existing products: * This is usually the most robust feedbac......Read More
357 Views
4 Answers

Tasha Alfano
Twilio Staff Product Manager, SDKs and Libraries • February 10
I’ve worked with developer focused tooling for almost 7 years so I know exactly what you mean here. On almost every new feature or product our teams put into motion, we have a huge list of factors to consider such as security, legal, or billing. For developer tooling, there’s usually no change to......Read More
583 Views
7 Answers

Zeeshan Qamruddin
HubSpot Senior Director of Product Management, Fintech • April 12
Today, our org structure follows the ethos of "Small, autonomous teams". In this structure, we generally have a PM paired with a Technical Lead (Eng), somewhere between 3 - 5 Engineers, and a Business Systems Analyst to focus on operational and analytical tasks. Some teams have a Design/UX repres......Read More
806 Views
5 Answers

Rosa Villegas
Zynga Senior Director of Product, Central Technology • August 2
Be adaptable to change - don't be afraid to try different things or change a process that is no longer working for the team. For a team that is growing quickly oftentimes process gets ignored because the team is so focused on delivering/executing that they feel process may slow them down. In some......Read More
516 Views
7 Answers

Virgilia Kaur Pruthi (she/her)
Microsoft Principal PM Manager / Product Leader • January 31
Wonderful, congrats! Get into a rhythm by understanding the business/company goals. Then understand how the tech works (look at the customer/user interface first and then make sure you understand how the system behind the UI works). Begin collecting data in a transparent way and share your learn......Read More
557 Views
9 Answers

Rupali Jain
Chief Product Officer • March 1
I'm going to suggest a few processes, but please do scale each process to the size of the organization. Treat your processes like you treat your product - establish 2-3 internal customer problems that are actually worth solving, and solve them with an MVP of a process and iterate as you learn - d......Read More
1005 Views
7 Answers

Mckenzie Lock
Netflix Director of Product • August 3
The candidate must “spike” (“8/10” or higher) in all of these areas, in order of importance: 1. Critical Thinking Given how many decisions and complex problems are thrown at PMs, this the #1 most important attribute I screen for. They don’t need to be a rocket scientist (top 0.5% of populati......Read More
5081 Views