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How do you recommend working in my soft skills and their importance in the job interview when not directly asked?

I find that interviewers very often focus on the hard skills, but I think it’s the soft skills that can make/break a candidate. I usually try to highlight my soft skills within the context of my “STAR” stories.

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10 Answers
  1. Robert McGrath
    Robert McGrath

    Deel Head of Global Marketing + Expansion • 5y

    Bring your behaviours into your answers. The relationships you've built, the challenging people you've persuaded etc. It's important to be clear on the activity and the task, but ensure, within the STAR framework, you're not only answering the "what" you did but the "how" you did it. 

    As an interviewer the "how" means more to me, as it's a signal not only to your ability to succeed in the role but your ability to be the best you can be within the culture of the organisation. 

    1,803 Views
  2. Eric Chang
    Eric Chang

    1Password Director, Product Marketing • 4y

    I am a huge fan of the STAR format (and also keeping answers to two minutes or less)! For any interview, I think it's important to identify and prepare your key 3-4 examples, which you can then use to display a wide range of skills depending on the question type. When you're responding to a question using one of these examples, make sure to take the opportunity to quickly highlight some of those soft skills. Example: If you're asked about a time where you had to analyze data, of course you shoul ...Read More

    1,649 Views
  3. Lauren Hakim
    Lauren Hakim

    Zendesk Director of Product Marketing | AI • 1y

    Weave them through examples of how you work! Instead of simply saying “I’m collaborative” - walk through a situation where you navigated ambiguity, pulled cross-functional partners together, and helped drive tough decisions forward. 

    If you focus on outcomes and explain your approach, the soft skills come through without needing to spell them out.

    1,629 Views
  4. Valerie Angelkos
    Valerie Angelkos

    Howl VP of Product Marketing | Formerly Google • 4y

    I'd weave these topics in as you answer the hard skill questions. Depending on your examples, theu could be easier to be included. Things to touch upon: 1. Leadership + Influencing without authority  2. Collaboration with XFN teams 3. Dealing with ambiguity (in particular in startup/smaller companies) 4. Managing conflict  5. Inclusiveness (this is something I look for frequently but hardly ever touched upon by candidates) 6. Communicating across stakeholders However, please note that a good int ...Read More

    911 Views
  5. Kelly Kipkalov
    Kelly Kipkalov

    Carta Vice President Product Marketing • 2y

    Even if you get a very specific product marketing question during an interview, I promise you that your soft skills are still being assessed at the same time. Are you a clear and confident communicator? Were you able to use influence and persuasion to get your work done? Did you take initiative to drive your own outcomes, or follow in the path others made for you? Communication, influence, and initiative are all soft skills that can make a break a product marketer. Maybe think of the PMM questio ...Read More

    617 Views
  6. Aurelia Solomon
    Aurelia Solomon

    Salesforce Senior Director, Product Marketing • 3y

    I love this question! I always look for the soft skills because smart, hardworking people will learn the hard skills. When I'm hiring, I think about what the business and team needs in its current state through the next year or so. Sometimes that means I have the flexibility to hire someone who doesn't have all the hard skills (and can learn them) but sometimes it means I need someone who knows the job inside and out and can hit the ground running without much coaching on the hard skills. I beli ...Read More

    587 Views
  7. Shruti Koparkar
    Shruti Koparkar

    Amazon Product Marketing Lead, AI/ML Acceleration, AWS • 2y

    Product marketing needs several soft skills including strong verbal and written communication, negotiation, mediation, time management, influencing people, building trust–the list goes on. You can weave these into many of your answers. In choosing your STAR scenarios think of examples where you can highlight that while the hard skills were necessary, they weren't sufficient - and it is the soft skill that really helped you succeed. E.g. Getting sales team trained on the product messaging and pit ...Read More

    1,696 Views
  8. Sarah Din
    Sarah Din

    Former SVP of Product Marketing at Quickbase • 2y

    If you think the interviewer isn’t asking you the right questions to dig into the softer skills, bring it up yourself. The way I would do it is by asking them the question of what soft skills, outside of XYZ, they care about for this hire. Or you can ask them what soft skills do some of their best PMMs have? What does it take to be successful at that company?

    And then work in your experience and areas where you excel.

    433 Views
  9. Jane Reynolds
    Jane Reynolds

    Upstart Product Marketing Director, New Products • 3y

    I agree that soft skills are key, and highlighting them during “STAR” stories is a great way to work them into your interview. You can also share them when expressing your interest in the role and/or asking about the role. Most job descriptions include some mention of soft skills, so note that when discussing the role with your interviewer and how the role felt like a great fit for you because of that. Ask about which soft skills the interviewer is looking for, and highlight which ones are your ...Read More

    504 Views
  10. Abdul Rastagar
    Abdul Rastagar

    Sirona Marketing CEO of Sirona Marketing: GTM for healthcare and life sciences • 5y

    While interviewers focus on your response to the hard skills question, they are simultaneously evaluating your soft skills as well. Generally, they are evaluating your EQ and your communication skills, your ability to interpret questions and think critically in real time, and your ability to provide direct and concrete answers. Here is an example that I hope really illustrates my point: if an interviewer asks “Tell me about yourself,” they are looking for a concise career narrative but also watc ...Read More

    1,569 Views

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