AMA: DocuSign Director, Sales Strategy & Operations, Dhwani Dalal on Stakeholder Management
June 27 @ 10:00PM PST
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DocuSign Director, Sales Strategy & Operations, Dhwani Dalal on Stakeholder Management
Top Questions
Dhwani Dalal
DocuSign Director, Sales Strategy & Operations • June 28
Building successful partnerships requires collaborative approach. A few things I always consider: * Understand the Functions: Gaining a deeper understanding of each function and their respective goals, challenges, and priorities. This knowledge helps identify areas of alignment and collab......Read More
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1 request
Dhwani Dalal
DocuSign Director, Sales Strategy & Operations • June 28
* Understand Perspectives: Taking the time to understand the concerns and expertise of the other teams involved and why there are differing takes on ownership * Collaborative Discussion: Initiate an open and collaborative discussion to explore different viewpoints and potential soluti......Read More
544 Views
1 request
Dhwani Dalal
DocuSign Director, Sales Strategy & Operations • June 28
Remote and hybrid work environments have changed how we would typically engage with different teams. Driving alignment cross-functionally while remote requires intentional effort and strategies to make sure teams can work cohesively. Couple strategies include: * Establish clear goals and expect......Read More
444 Views
2 requests
How do you build better relationships with demand generation?
How do you constantly stay aligned and how have your revenue operations teams traditionally worked with your demand generation teams?
Dhwani Dalal
DocuSign Director, Sales Strategy & Operations • June 28
This is an age old adage - more often than not, Rev Ops & Demand Gen teams tend to have friction. I think the root of the cause usually stems from a handful different items * Data Standardization - Most ops and demand gen teams view the same data differently, and have different sources of tr......Read More
516 Views
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Dhwani Dalal
DocuSign Director, Sales Strategy & Operations • June 28
Rev Ops is one function where one person can typically do a ton! Its hard when the role isn't clearly defined and you spend time on different initiatives. A few ways I measure success: * Results-Oriented Approach: I gauge success by assessing the tangible outcomes and results achieved in any......Read More
846 Views
2 requests
How do you structure your revenue operations team?
How big is it, what does everyone do? How do you measure success of each function/person?
Dhwani Dalal
DocuSign Director, Sales Strategy & Operations • June 28
There are multiple ways to structure rev ops teams, the ones I've found to be the most successful capture the GTM funnel end-to-end which helps bridge silos, and builds a cohesive Ops function. A rev ops team with Ops across CS, Sales, Marketing, Partner Ops, BA Design within one function help......Read More
509 Views
2 requests