Revenue Ops Team
4 Answers
Michael Hargis
Tealium SVP, Revenue Operations • November 17
I love this question. The one tool that I can't live without right now is Clari. We run our entire business out of it at the executive level. Q4 is a critical one for any SaaS company at our scale and we rely on Clari to power our weekly forecast cadence, evaluate trends in the pipeline and cl......Read More
1193 Views
3 Answers
Michael Hargis
Tealium SVP, Revenue Operations • November 17
A few KPIs that make a lot of sense to me in this economic environment: 1. Push Counter - take a look at how many times opportunities are slippling. 2. Time Since Discovery Meeting - how long has it been since you've had engagement with your prospetive buyer? 3. % of Accounts in Territor......Read More
947 Views
1 Answer
Lindsay Rothlisberger
Zapier Director, Revenue Operations • April 5
Marketing Ops teams are typically focused on executing and optimizing marketing campaigns. This includes marketing technology system management, data analysis, and campaign planning. Revenue Ops teams are focused on optimizing revenue generation and the customer experience across all go-to-market......Read More
534 Views
5 Answers
I view projects and priorities as "Big Rocks" and "Small Projects." The big rocks are foundational work streams for the business and will help drive the business forward. The small projects are also important but will be more of a "one and done" type of work. Big rocks should have one driver, and......Read More
1765 Views
5 Answers
Brian Vass
Paycor Vice President Revenue Operations • November 18
* Ensure that associates are working on challenging projects * Recognize the positive impact they are having on the business * Provide meaningful feedback on a regular basis. We have quarterly "Connects" to share accomplishments, areas for improvement, goals for the next quarter, and dev......Read More
824 Views
2 Answers
Ana Rottaro
Clockwise Head of Revenue Operations • January 10
Days 0-30: Discovery and Reporting 1. Go through the process of understanding necessary RevOps initiatives as noted in the question “What's your framework to prioritizing needs/deliverables when you're the first revenue operations manager at a company establishing the function?” 2.......Read More
591 Views
4 Answers
The sales ops team is organized by a "Global" team and a "Regional" team. We have three global teams: 1. sales strategy & planning, 2. sales analytics & insights, and 3. sales process & tools. There are two teams within the regional team covering EMEA, NAMER, and APAC. I'll go into more detail on......Read More
1556 Views
1 Answer
Akira Mamizuka
LinkedIn Vice President of Global Sales Operations, SaaS • March 31
First of all, let's not convolute KPIs (Key Performance Indicators) with targets. KPI definition should happen independent of our knowledge of the market or the availability of historical performance data. It simply means defining the metrics that matter for your business. After your KPIs a......Read More
709 Views
2 Answers
Michael Hargis
Tealium SVP, Revenue Operations • November 16
I think it's good to try and tell stories with data. What is the KPI actually telling us about our business? Develop a recurring insights cadence within your company. Think of it like a quarterly newsetter from Revenue Ops describing how the teams just performed. Spend some time to make it look g......Read More
713 Views
1 Answer
Akira Mamizuka
LinkedIn Vice President of Global Sales Operations, SaaS • March 31
This is a non-trivial topic since Revenue Operations is often a "recommender" in many decisions, as opposed to a "decider". The "dual mandate" of the Revenue Operations function is: 1. Grow revenue faster 2. Make the go-to-market resources more productive I believe best-in-class Revenue Op......Read More
793 Views