Customer Marketing Strategy

2 Answers
Nicolette Konkol
Nicolette Konkol
Morningstar Global Head of Demand GenerationJanuary 12
Most answers to this question focus on the buying journey and tend to sum up the post-sale experience in one bullet point but there's definitely more to it than that. Indeed the customer experience starts with the buying experience where you come to understand the problems your potential client i......Read More
858 Views
How can I build a case to try new tactics?
90% of our customer marketing tactics focus on email communication.
1 Answer
Erika Barbosa
Erika Barbosa
Counterpart Marketing LeadFebruary 21
While email marketing is a solid tactic, my response to this question is “don't put all your eggs in one basket.” Similar to investing, you want to diversify your investments or tactics in this case. Experimentation is key for better understanding what’s working and what’s not working. This also ......Read More
586 Views