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Josh Chang

AMA: HubSpot Director, Data & Analytics, Revenue Operations, Josh Chang on Revenue Ops 30 / 60 / 90 Day Plan

November 15 @ 10:00AM PST
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HubSpot Director, Data & Analytics, Revenue Operations, Josh Chang on Revenue Ops 30 / 60 / 90 Day Plan
Top Questions
What's the most effective way to scale a revenue operations team beyond the first revenue operations manager?
Josh Chang
Josh Chang
HubSpot Director, GTM Strategy & Revenue Operations • November 16
Beyond the first revenue operations manager, I'd think about where your new revenue is coming from. * Are you generating most of your net new demand through marketing and acquiring net new customers? * Is a large % of your new customers and revenue coming from sales prospecting? * Or i......Read More
536 Views
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What questions should you ask during your one-on-ones with your cross-functional teams during your first month at the company?
Josh Chang
Josh Chang
HubSpot Director, GTM Strategy & Revenue Operations • November 16
Your questions should revolve around identifying disconnects between what teams are doing day-to-day and how that flows into company revenue. A few sample questions: * Do you understand how your targets roll up to the other functional team targets and ultimately the company's revenue goal? (......Read More
424 Views
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What should you aim to do in your first month and your first quarter?
You're the new revenue operations manager for a B2B SaaS company that has 40 people and is starting to scale.
Josh Chang
Josh Chang
HubSpot Director, GTM Strategy & Revenue Operations • November 16
In your first month, you should not only be building a great understanding of the product and business, but also what the company's go-to-market looks like across the business. Aim to understand the relationship between your key GTM functions (Sales, Marketing, Customer Success) and identify oppo......Read More
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What's a good way to think about, contextualize, and approach a 30/60/90 plan if you've never done one before, when you're new to revenue operations?
Josh Chang
Josh Chang
HubSpot Director, GTM Strategy & Revenue Operations • November 16
A 30/60/90 day plan for RevOps shouldn't be too different from the plan for any other role: * 30 Days: You should be building a rock-solid understanding of the business and product, as well as your team's role in the go-to-market strategy for the company. In addition to that, start buildi......Read More
401 Views
3 requests