Establishing Product Marketing

2 Answers
Austin Carroll
Austin Carroll
Brex Sr. Product Marketing Manager, Financial ProductJanuary 26
These are some of my favorite interview questions. * What is your favorite product? * What interested you in this company/ space? * Walk me through [project/ launch] on your resume. What tactics did you use? What challenges did you face and how did you overcome them? I also like to gi......Read More
469 Views
What is your process for collecting user feedback?
Do you use ever use NPS or any other survey style?
9 Answers
Jasmine Jaume
Jasmine Jaume
Intercom Director, Product MarketingNovember 10
We collect feedback in various ways. We obviously use Intercom ourselves, so we get user feedback through conversations, responses to our announcement messages and conversation ratings, for example. We also do run NPS surveys, using survey apps integrated into our Messenger. Some of our product t......Read More
1165 Views
9 Answers
Christy Roach
Christy Roach
AssemblyAI VP of MarketingNovember 17
One of the biggest changes is that I find the relationship with the product team to be different in a product-led growth company. It’s a much closer partnership, focused on more than just launch moments but ongoing work, and shared metrics. When it comes specifically to the sales and marketing f......Read More
2643 Views
4 Answers
Alina Fu
Alina Fu
Microsoft Director, Copilot for Microsoft 365November 30
This one is challenging because I’ve witnessed year long integrations from newly acquired products into the overall strategy, and even then, it wasn’t “fully” absorbed into the main strategy. First, I would recommend looking at the reasons why this product came under the fold. What was the visio......Read More
1245 Views
1 Answer
Austin Carroll
Austin Carroll
Brex Sr. Product Marketing Manager, Financial ProductJanuary 26
I don't think it's ever too early for your first PMM hire as they can help identify the product-market fit, positioning, and messaging. To make sure you have set up for success, make sure you have some people staffed (either full time or contract) where they can share work and delegate the strate......Read More
406 Views
11 Answers
Carrie Zhang
Carrie Zhang
Square Product LeadNovember 16
Great question. I always tell my team that as product marketers we are the bridge between product development and the broader marketing & sales teams. We focus relationship building and collaboration in 3 areas: 1. Product (development) team. At Square PMMs are embedded within the product t......Read More
4495 Views
17 Answers
Srini Sekaran
Srini Sekaran
Amazon Senior Product ManagerJune 7
Measuring sales success is unique to your organization but you can gauge general effectiveness by understanding the volume of opportunities, conversion rates, and productivity.  Volume of Opportunity Cross-selling, renewals, and upselling are more effective ways of generating revenue than acqu......Read More
1528 Views
8 Answers
Andy Schumeister
Andy Schumeister
Sourcegraph Director of Product MarketingJune 8
30 days: Prioritize understanding your customers, your product, and your company: * Shadow customer calls (or listen to recordings if they exist). * Get to know your cross-functional partners - schedule time with people from product, sales, marketing, engineering, design, etc. This will hel......Read More
967 Views
6 Answers
Fiona Finn
Fiona Finn
jane.app Director of Product MarketingMarch 4
- Retros on strategic projects, especially those with cross-functional teams so you can identify previous learnings and opps for improvement, and quickly get up to speed on legacy experiences  - Centralization of customer feedback; can you do some quick analysis and theming of it to start to for......Read More
466 Views
10 Answers
Diana Smith
Diana Smith
Hashi Senior Director of Product MarketingJuly 16
We match internal promotion based on the level of the product announcement. Small updates are little features that mostly existing customers are excited about. Medium updates are larger changes that potentially open up a small new audience or unlock new revenue potential. Large updates are major ......Read More
3971 Views