Launch Channels
How do you test messaging before launching a new product? What are different approaches that would help us be confident about the message that would result in better conversion?
I took a survey and in person interviews with customers and did different exercises but I am wondering what would make me more confident about the message
WalkMe Director, Solutions Marketing & Competitive Intelligence • 8y
I use surveys and interviews too, but in general I don't do a whole lot of testing or any "A/B" comparison of two messages. I'll put something out, and if it isn't conver...
2507 Views
How does a GenAI enabled platform change your approach to customer segmentation?
In a short time, everything is different. Customer segmentation is a hard problem. Does your previous customer segmentation still work? Did you adapt it? Did you create anything new? Or is it still so early that you're still figuring it out?
Enable VP of Product Marketing | Formerly Crossbeam, 6sense, JazzHR, Imagine Learning, Appsembler • 1y
It makes it more fluid for sure -- some things I like to keep in mind. Instead of relying solely on firmographics, we can now incorporate real-time signals, sentiment, an...
1649 Views
PandaDoc VP of Product Marketing & Brand • 7y
I agree with the great points made by Jennifer and Ruturaj, but want to add that the stage of the company matters quite a bit as well.
For young companies, it is often ...
795 Views
Etsy Director of Seller Product Marketing • 10mo
Check out my GTM strategy framework here and linked within this AMA page - it has a bunch of questions and steps I use with my team to prep a GTM. Generally though, here ...
14731 Views
How to educate the company of the importance of a structured product launch?
As a worker for a new ventures team in a Wellness Tech unicorn, I have to juggle the necessity to be fast and testing with a good and structured approach and pitch. Sometimes the sales team goes over my head and starts selling without proper alignment.
UiPath Sr. Director of Product Marketing | Formerly Salesforce, Tableau, Microsoft • May 19
Shana and Lara have covered the operational side well. I'd add the angle of how to make the business case internally when your company is in fast-growth mode and process ...
201 Views
How do you coordinate and work cross functionally with the product team to create commonly shared KPIs?
Any advice on KPIs tied to product launches?
JFrog SVP Product Marketing | Formerly Twilio, Cisco, Intuit • 5y
Good question. I am sure you have heard this statement many times - “PM and PMMs are like two sides of the same coin”. It’s absolutely true, and work wise I see the roles...
1551 Views
Adobe VP, Product Marketing & GM, Next Gen Creators | Formerly Uber, Fivestars, Electronic Arts • 1y
Product readiness is rarely a binary decision and often involves staged rollouts with both qualitative and quantitative assessments.For consumer products, launches typica...
503 Views
What do you use for internal Product Launch Process Alignment?
I am looking for a framework to use internally with executive stakeholders to align on a product launch process. Does anyone have a framework they have used successfully?
UiPath Sr. Director of Product Marketing | Formerly Salesforce, Tableau, Microsoft • May 5
Alex and Nikhil have solid tiering frameworks. What I'd add is the dimension that tripped up most of my launches early in my career: confusing launch process alignment wi...
161 Views
Clari VP, Brand, Content and Product Marketing • 2y
Same as everyone else. Do more or better with less.With that, we all have to stay extremely focused on:Team and individual business impact (not activity)Team's morale and...
1049 Views
WhatsApp Consumer Product Marketing Lead • 2mo
I’m a big fan of theming launches, but I don’t anchor them on product pillars. Instead, I focus on narratives that drive top-line preference and brand love. Here’s how I ...
626 Views
Former Director, Product Marketing & Demand Generation at You.com | Formerly LinkedIn • 2mo
For a tier-one B2B enterprise launch, I think about metrics across two dimensions: market attention and pipeline.Market attention (top of funnel)Impressions and share of ...
430 Views
ClassDojo Head of Product Marketing • 2mo
Oh I am the biggest fan of a scrappy no budget launch. They've been the rule not the exception in my career, and some of the best performing launches I've been part of ha...
430 Views
ClassDojo Head of Product Marketing • 2mo
The ability to distill complexity into a single, clear idea that makes someone immediately understand why they should care.Everything else, the channel plan, the creative...
386 Views
ClassDojo Head of Product Marketing • 2mo
Funny, I was just in a sync with my PM counterparts on exactly this. Being launch ready isn't a product question, it's a business question. The bar is whether the product...
972 Views
When re-launching a product in the market through a different lens of value, how would you create the demand for it, and what campaigns would you run?
We're about a launch a new product that's creating a new category, but is largely solving some of the core issues with the "old way". Since it's potentially a "new way vs old way" narrative, how should I design marketing and sales to create demand and education for this product?
Former Director, Product Marketing & Demand Generation at You.com | Formerly LinkedIn • 2mo
This is really two challenges in one.When relaunching through a different lens of value, it is a two step process:Nail your positioning. Understand your user's jobs to be...
411 Views
Gusto Head of Product Marketing, Accountants • 2mo
I'll be honest about this one: timeline compression and internal alignment are the two I fight every single time, no matter how good the process is.Timeline compression h...
692 Views
Adobe Head of GTM Strategy, APAC & Japan • 2mo
I'll keep things 'agnostic' for obvious reasons but I "observed" a launch (not directly involved) where I felt there was very little fundamental launch tactics and activi...
891 Views
Gusto Head of Product Marketing, Accountants • 2mo
A few specific tactics that have worked:First, establish UTM discipline before launch, not after. Every asset, every email, every campaign needs tagged URLs so you can ac...
722 Views
Fmr Product Marketing Leader, Cisco | Formerly Twilio, Cisco, Gartner • 3mo
Strong content sales-enablement programs work because they help buyers make decisions faster and with less risk. In my experience, the most effective PMMs anchor enableme...
985 Views
How would you approach this product marketing interview assignment?
I interviewed earlier this year and did well except for this assignment. I'm hoping to better prepare for similar situations. Here's the quest:
As mentioned, the next part of this process is to complete a brief assignment. The purpose of this assignment is just to see your methodology get some insight into your approach to tasks.
For this assignment, I'd like for you to create a high-level go-to-market plan and strategy for our flagship product our event marketing platform. Our company traditionally has targeted enterprise b2b companies.
I'd like you to come up with high-level messaging, define who the target audience is, and then detail your strategy for informing the market about our event platform and getting more leads. Please identify which channels you would use, and what you would need for this go-to-market launch. Please keep your response under 2 pages
Salesforce SVP & CMO, Tableau • 4y
Sorry, that didn't work out! Here's how I would approach this assignment:
Study Certain's website to understand their current product messaging and positioning. And mak...
6372 Views
Altruist VP of Marketing • 5y
I answer a similar question further on, but at a high level a great way to preview the roadmap is part of annual or quarterly account health checks. In the past I’ve had ...
1689 Views
Confluent Staff Product Marketing Manager | Formerly MongoDB, Pega • 4mo
Product GTM means introducing an entirely new solution to the market. You're starting from zero: building awareness, establishing your category position, creating acquisi...
204 Views
ServiceNow Director of Product Marketing • 1y
Alignment with product teams is essential to ensuring capabilities and features and positioned correctly. We leverage for following sources to derive potential names for ...
2800 Views
How do you approach GTM globally?
How does that vary given what region you may reside in (HQ vs. regional)
Etsy Director of Seller Product Marketing • 10mo
This is always a tough one to balance, but it's super important for the customer experience. Since Etsy is a global marketplace, we're always thinking about how to design...
4911 Views
Treasure Data Director of Product Marketing • 8mo
Welp. You only get one chance at a first impression. I think it's really challenging to determine whether to go BIG (like enterprise solution) or more focused for land an...
993 Views
Atlassian Head of Cross-Portfolio Product Marketing | Formerly Optimizely • 8mo
I'm sure I'm not the first to reference Intercom's tiered launch framework by the brilliant Matt Hodges on Sharebird, and I definitely won't be the last. :)This is a comm...
8601 Views
Atlassian Head of Cross-Portfolio Product Marketing | Formerly Optimizely • 8mo
This is a great question to think about depending on the stage of maturity of your company and the stage of maturity of your product offering. In a scaled and mature prod...
2658 Views
Braze Director, Product Marketing | Formerly Intuit, Quickbase, Acquia • 9mo
Marketing a productized service is unique because it blends the scalability of a product with the expertise of a service. Unlike traditional products, value proof is inta...
9732 Views
Former SVP of Product Marketing at Quickbase • 11mo
The GTM Strategy depends highly on your product and your audience, but a few examples at a high level:Product-Led Growth (PLG)Slack, Zoom, Figma - let the product sell it...
1912 Views
How do you assess organizational readiness ahead of a product launch?
Too often product marketing is seen as a collateral producing engine. But with substantial new launches, we are sometimes the only ones integrating needs, insights, and potential operational bottlenecks across all stakeholders, internal or external. I’m curious both of how you think of org readiness and how you incorporate this dimension into your launch motion.
Figma Director, Product Marketing • 5y
This is an awesome question.
The way we've gotten ahead of it when I was at Zendesk - which has worked well - is by creating an "Operations Council" who is responsible ...
1423 Views
LoopVOC Chief Marketing Officer • 6y
I love this answer, Bryan.
For the ongoing listening posts, what is your team's method for collecting and analyzing all of the customer feedback/information so that you...
2163 Views
How do you handle alpha/beta as it relates to your Release Marketing program and tiering framework?
Do you only include GA products / features in your releases? Do you tier alphas and betas, or have a different approach for classifying them with a corresponding level of effort / activities?
Oracle Product Marketing, Product Launch, GTM, ex-AWS | Formerly Amazon Web Services, Sprinklr • 10mo
Most broadly I look at launches across 4 major milestones 1/ Alpha/Beta, 2/ Limited Availability (LA), 3/ General Availability (GA), and 4/ GA continued (90+ day plan). I...
1932 Views
Observable VP, Marketing | Formerly Figma, Abstract • 3y
This is where tiering comes in handy. We adjust the depth and breadth of GTM plans based on the estimated impact of the launch. We also decouple product launches from pro...
1299 Views
Vori Head of Product Marketing | Formerly Square, Intuit, Brex, Dandy, Klaviyo, PepsiCo, Heineken, Mondelez • 3y
Many methods exist to identify ideal customer profiles (ICP) for your product. The simple approach is to look inwards to understand product-market fit among your existing...
2967 Views
Zendesk Director of Product Marketing • 3y
Great question. At some point in your career you will likely encounter this as your company grows its portfolio of products. Couple of tips that might help in this case t...
729 Views
We're looking to expand our B2B SaaS product in new markets (UK)? How should I go to market? What bases should I cover?
We have a sales-partner channel (CRM company) that sells us. What should I be looking at additionally to create more momentum with brand awareness that ultimately creates a pipeline for both the sales teams (ours and theirs)?
I'm looking at the following;
1. Sales outreach (both teams).
2. Listing websites.
3. Press release.
4. Social media marketing.
KiwiQ.AI Head of Marketing & GTM • 11mo
Whether at Fortune 500s, fintech unicorns, or high-growth startups, my experience has been that going to market in a new region isn’t about speed, but planning and execut...
430 Views
What do you think are the most important pillars for B2B Enterprise product GTM strategy?
While planning for a GTM strategy what framework do you suggest should be used? I understand that STP is one of the key aspects, what are the other aspects to put it in place to ensure a solid GTM?
KiwiQ.AI Head of Marketing & GTM • 11mo
In an AI-first world, B2B enterprise buyers still expect polish, but also want speed, future-proof positioning, and a compelling strategic narrative. With lower entry ba...
448 Views
How to mitigate any risks associated with the pricing strategy/price changes for a B2B2C product for a very early-stage startup?
For a very early-stage startup, we are experimenting with various strategies, including pricing, to understand the customer's willingness to pay. If I go to market with a certain price point and later make changes to it, how would this impact sales and customer perception? How can I avoid any risks associated with this?
Former SVP of Product Marketing at Quickbase • 11mo
In an early-stage GTM - you need pricing flexibility but also customer trust. Here's how I'd navigate it:Frame It as Partnership, Not ExperimentationEarly adopter positio...
491 Views
What medium (slides, software, etc.) should be used to share product roadmap with customers without competitors getting access and without the risk of resources being shared that are out dated?
Trying to find a solution for our revenue team to share exciting product updates, while ensuring competitors don't get access to details and ideally not needing to make constant updates.
Former SVP of Product Marketing at Quickbase • 11mo
Here are a few approachesPublic roadmap - high-level themes and directions (competitors will see this anyway)Customer-only portal - authenticated access with more detail ...
902 Views
Fmr Product Marketing Leader, Cisco | Formerly Twilio, Cisco, Gartner • 2y
My experience at Gartner taught me that analysts are deeply passionate about the areas they cover. It is in a company’s best interest to see analysts (such as the ones at...
1786 Views
Enable VP of Product Marketing | Formerly Crossbeam, 6sense, JazzHR, Imagine Learning, Appsembler • 1y
honestly? getting everyone aligned on what kind of launch it actually is.not every release needs a 3-ring GTM circus, but without clear tiers or shared expectations, peop...
582 Views
Enable VP of Product Marketing | Formerly Crossbeam, 6sense, JazzHR, Imagine Learning, Appsembler • 1y
Certainly!! Some tried and true phases to follow are as follows...1. Define Launch TierNot every launch needs a full GTM push. Categorize by tier:Tier 1: Net new product ...
1151 Views
Enable VP of Product Marketing | Formerly Crossbeam, 6sense, JazzHR, Imagine Learning, Appsembler • 1y
A recent one actually... we had to launch in two general availability buckets which is not a best practice. This made it particularly challenging to enable and commercial...
1830 Views
Enable VP of Product Marketing | Formerly Crossbeam, 6sense, JazzHR, Imagine Learning, Appsembler • 1y
The amount of lists doesn't really matter - it's about how you're packaging the message and what matters to your audience. I would anchor the product updates to key theme...
2103 Views
Enable VP of Product Marketing | Formerly Crossbeam, 6sense, JazzHR, Imagine Learning, Appsembler • 1y
Tech companies will always have a bias towards the tech. So it's your job to bring the perspective of the market to the room to level the playing field. Prioritize collec...
2376 Views
Enable VP of Product Marketing | Formerly Crossbeam, 6sense, JazzHR, Imagine Learning, Appsembler • 1y
One of the best skills you can hone-in on is messaging and positioning. I'd suggest reading April Dunford's Obviously Awesome and Emma Stratton's "Make it Punchy" to unde...
2674 Views
Enable VP of Product Marketing | Formerly Crossbeam, 6sense, JazzHR, Imagine Learning, Appsembler • 1y
totally fine and common! you just need to set up the permissions to run accordingly. most modern ESPs have this functionality baked in (HubSpot for example). you'll need ...
3090 Views
Enable VP of Product Marketing | Formerly Crossbeam, 6sense, JazzHR, Imagine Learning, Appsembler • 1y
I would caution on proposals as this seems like something out of PMMs control. perhaps a better metric is influenced SALs or handraisers for the product you're bringing t...
3432 Views
Enable VP of Product Marketing | Formerly Crossbeam, 6sense, JazzHR, Imagine Learning, Appsembler • 1y
Think about it as technical v. solution PMM. On our team, product marketers are mapped to product peers with dedicated remits. Our portfolio PMMs/Solution PMMs focus on p...
3936 Views
What is your role in managing brand & product marketing? What experience do you have in each area?
Your title is atypical to SaaS. Most tech companies have a separate brand Group compared to a product marketing group given the responsibilities.
Iterable Head of Product Marketing • 1y
In my world, product marketing and brand need to be reciprocal. As a product marketing leader, I need to understand the tone, emotion, and values that the brand wants to ...
1487 Views