Launch Metrics
Amplitude Product Marketing Director • 1y
The types of metrics you would measure are quite subjective to the Go-To-Market strategy for your business.For example if your business goal is to drive distribution and ...
1306 Views
Atlassian Head of Cross-Portfolio Product Marketing | Formerly Optimizely • 8mo
This is something that requires some creativity, but it's definitely possible - and a great constraint!Any time I think about a launch, I try to think about 3 channels:Ea...
12381 Views
Gusto Head of Product Marketing, Accountants • 1mo
A few specific tactics that have worked:First, establish UTM discipline before launch, not after. Every asset, every email, every campaign needs tagged URLs so you can ac...
714 Views
Fmr Product Marketing Leader, Cisco | Formerly Twilio, Cisco, Gartner • 2mo
Strong content sales-enablement programs work because they help buyers make decisions faster and with less risk. In my experience, the most effective PMMs anchor enableme...
979 Views
Writer Head of Solutions Marketing • 10mo
I love this question, bc you nailed it! Partner with sales and success to present the roadmap. I've worked with product to create a roadmap deck. In one organization, we ...
11982 Views
Atlassian Head of Cross-Portfolio Product Marketing | Formerly Optimizely • 8mo
This is a great question to think about depending on the stage of maturity of your company and the stage of maturity of your product offering. In a scaled and mature prod...
2655 Views
Figma Product Marketing • 4y
I believe the key to having a cohesive launch narrative comes down to putting your new product into context of your existing product(s). While each product will need its ...
2444 Views
How do you stay aligned with your customer success teams for your managed accounts?
Thinking through driving webinar attendance, launching new features, persona mapping etc.
Former SVP of Product Marketing at Quickbase • 11mo
Misalignment here can kill so many good GTM efforts. Here's what's worked for me:Strategic Partnership, Not Just CoordinationCS and GTM need to be true partners in drivin...
1291 Views
Enable VP of Product Marketing | Formerly Crossbeam, 6sense, JazzHR, Imagine Learning, Appsembler • 11mo
I would caution on proposals as this seems like something out of PMMs control. perhaps a better metric is influenced SALs or handraisers for the product you're bringing t...
3428 Views
Adobe Director, Product Marketing & Strategy • 1y
Every launch has a goal — the key is to anchor your metrics to that goal and show early signals of traction. Success is best measured more holistically from the executio...
9928 Views
Moorepay Head of Product Marketing • 2y
We must measure the success of our GTM strategies! Without it you make it incredibly difficult to replicate success, or deliver insightful lessons learnt. However, your K...
560 Views
Salesforce Senior Director of Product Marketing • 1y
Track a mix of leading and lagging indicators, with revenue impact as the ultimate measure.It's challenging to measure the impact of product marketing and launches, but w...
759 Views
Stripe Head of Product Marketing, APAC • 1y
Getting buzz before launch is about building curiosity without over-promising. The most effective strategy I’ve seen is a phased approach:Tease the Problem, Not the Solut...
1665 Views
Sentry Director of Product Marketing • 1y
It depends on the type of launch, but here’s some additional ways I have measured "success" in the past beyond just sign-ups and revenue:Product Engagement: We track how ...
1927 Views
Salesforce CMO - Next Gen Platform • 3y
PMs are like your close family. There are lots of heightened emotions throughout a launch—good and bad. It’s a partnership that must stay rigid because they truly are you...
2232 Views
BILL Head of Product Marketing - Accounts Payable and Developers / Partners • 1y
Absolutely. I'm a big proponent of engaging with buyer and user communities as part of a GTM strategy. We often talk about getting the right message to the right customer...
860 Views
Director of Product Marketing • 1y
The top 3 metrics I track to measure a B2B SaaS launch:Pipeline Generation & Acceleration: A great launch should stir up demand. Check how many new leads and MQLs it’...
191 Views
Oracle Product Marketing, Product Launch, GTM, ex-AWS | Formerly Amazon Web Services, Sprinklr • 1y
I don't think there is ever one asset to rule the world or be the single solution. Instead, it's about understanding how the sales organization is structured so you align...
1704 Views
Oracle Product Marketing, Product Launch, GTM, ex-AWS | Formerly Amazon Web Services, Sprinklr • 1y
This is a two part question, so I'll answer in order: Measuring success: As part of your launch planning, you need to determine if this launch is going to benefit your ex...
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981 Views
Zendesk Director of Product Marketing | AI • 1y
Great question! Success metrics can vary across companies, but in my experience successful product launches consistently hinge on clear planning, targeted goals, strong c...
5136 Views
Zendesk Senior Director, Technology Marketing and Communications • 5y
This question is very similar to this other answer so I'm sharing my answer from there here too:At Zendesk, we use a launch template that includes key workstreams and tea...
14541 Views
Carta Vice President Product Marketing • 1y
Based on the language you used in your question, I think you already know the answer! Balance is the right word because the leading and lagging indicators measure very d...
1457 Views
Figma Director, AI & Developer Marketing | Formerly Atlassian • 5y
I've seen this vary from top-of-funnel metrics down to MRR depending on the goal of the product. Aspects that I believe impact the KPI you ultimately choose are:
What do...
800 Views
LinkedIn Director of Product Marketing • 1y
This is an excellent question! Tbh, we are still experimenting with using AI as a tool to streamline and power our GTMs, and we probably don't have all the answers. So fa...
4066 Views
Midi Health Go To Market & Principal PMM | Formerly Homebase, Angi, The Knot • 1y
In most of my experiences sales leads in the company, it shapes decision-making and prioritization around revenue-driving activities, often creating a high-pressure, fast...
784 Views
Coro S.Director of Corporate & Product Marketing | Formerly Lytx, Cisco, Snyk, Lightrun, Comeet,Coro • 3y
Understand that everything they plan is based on their cross-company relationships and develop your own cross-disciplinary relationships - not just with Marketing.
Deve...
372 Views
HeyGen Head of B2B Marketing • 1y
This is such a good question. Product readiness is a critical factor that significantly affects the success of a product launch. But it’s a multi-faceted aspect that mean...
580 Views
Warp Head of Growth | Formerly Shopify, Square, startups • 1y
I would synthesize it into 3 things:
Start with the end in mind: if this launch goes well, what does it mean for the product, the company, and customers? In 6 or 12 mon...
565 Views
Amplitude Product Marketing Director • 1y
I think its fair to assume that initial product feedback may sometimes be mixed. so It is important to capture as much of it as early as possible. At Amplitude we use a v...
1518 Views
Amplitude Product Marketing Director • 1y
Recently we launched a new vision for digital analytics called Amplitude Made Easy: https://amplitude.com/easyThis launch was an opportunity to showcase the future of the...
2421 Views
How do you measure the success of a product launch, and what key performance indicators (KPIs) do you track?
How do you roll reporting this up to the leadership team?
Twilio Director of Product Marketing • 2y
Best case, I partner with the product team to define the core KPI(s) for a product launch. Often product adoption is the goal of the launch, but sometimes a product is la...
4237 Views
Asana Director of Product Marketing | Formerly Intuit, PepsiCo, Nielsen, Wakefern Food Corp. • 1y
My framework for analyzing customer feedback after a launch involves implementing multiple voice of customer channels, then analyzing the data to inform our product prior...
7129 Views
Asana Director of Product Marketing | Formerly Intuit, PepsiCo, Nielsen, Wakefern Food Corp. • 1y
Internal buy-in is crucial for the success of a product launch. Here are some of my tips for creating excitement and building buzz internally:Get leadership alignment and...
2064 Views
Director of Product Marketing • 2y
The biggest mistakes in managing post-launch momentum would be:Not collecting and measuring success signals (product adoption, media pickups, sign-ups, traffic, etc.) cou...
619 Views
Anthropic Product Marketing • 1y
Product marketing can function and have discrete successes without a clear “core” business narrative. However, for product marketing to be successful long term, I think y...
1336 Views
Director of Product Marketing • 1y
Each launch will impact different departments. Your responsibility as a PMM or launch captain isn't to take the reigns on each activity but to give guidance and support t...
247 Views
Meta Product Marketing Lead, Facebook Monetization • 2y
To know if a launch is successful, we look at if people are using our product and if they are getting the value we anticipated. We informally review metrics weekly with m...
1897 Views
Wiz Senior Director Product Marketing • 1y
First question I'd ask: Why did you build this? Is it to open up new TAM? To expand ACV? To reduce churn?That should define what success looks like -- if you're trying to...
913 Views
Iterable Chief Marketing Officer • 3y
There are 3 core areas that I ensure I have a solid understanding of before I build my GTM plan (it’s the same for when I have to build messaging & positioning):
Mar...
9309 Views
Attentive Senior Director of Product Marketing • 2y
This is entirely dependent on the tier level of your product launch. How you treat a tier 1 launch vs a small feature update will ultimately change how you approach your ...
561 Views
Brex Sr. Product Marketing Manager, Financial Product | Formerly Mercury, Capital One, Disney, Techstars • 2y
This is always the hard part! However, I find it best to think of your current customers and prospective customers as different audiences. So, what channels can you reach...
385 Views
Appcues VP Marketing • 2y
Totally depends on the organization. I've seen it owned by the product manager, the product marketer, growth lead, etc. I'm stating the obvious here, but at some level, e...
834 Views
Appcues VP Marketing • 2y
Orient yourself and every other stakeholder to usage and adoption goals. Adoption takes time. When revenue targets are involved, adoption rates can and should serve as a ...
451 Views
Glean Head of Solutions Marketing | Formerly Snowflake, DocuSign • 2y
First is to recognize that launch is just the beginning and the work never stops. It’s important to get all the stakeholders aligned on this mentality across the organiza...
3274 Views
ESO Director of Product Marketing & Demand Generation | Formerly Fortive • 4y
This is really two questions with very different answers:
KPI's:
Especially for KPI's, drawing a solid line between Product Marketing and Demand Gen is unnecessary; it co...
497 Views
Freshworks Vice President - Global Product Marketing | Formerly Klaviyo, Qualtrics, Microsoft, MckInsey • 2y
General best Practices surrounding enablement of any product launch, irrespective of Small, Medium, Large. The large launches get all of these and hte most attention. Sma...
735 Views
Sisense Principal Product Marketing Manager • 8y
For a SaaS products, Recurring Revenue is what sustains the business. Since selling to existing customers is easier and quicker than finding and converting new prospects,...
599 Views
Product Marketing Consultant | Ex-PMM, PM and PMO | Formerly Bloomfire, Rev Worlwide (Netspend), HP • 2y
The answer is, as always, it depends :)Is the PMM the owner of the launches at the company?If yes, their KPIs can be process related; i.e. snags in as well as successes (...
282 Views
Glean Head of Solutions Marketing | Formerly Snowflake, DocuSign • 2y
The foundation to success is to thoroughly enable the influencer and key partners. This includes a much wider variety of topics than the product features themselves, it c...
1493 Views
Glean Head of Solutions Marketing | Formerly Snowflake, DocuSign • 2y
Yes. Continuous monitoring of content and event performance provides key metrics that tell us what resonates with which audience, and just as important, what doesn’t perf...
1505 Views