Launch Metrics

Nikhil Gangaraju
Amplitude Product Marketing Director1y
The types of metrics you would measure are quite subjective to the Go-To-Market strategy for your business.For example if your business goal is to drive distribution and ...
1306 Views
Shana Iles
Atlassian Head of Cross-Portfolio Product Marketing | Formerly Optimizely8mo
This is something that requires some creativity, but it's definitely possible - and a great constraint!Any time I think about a launch, I try to think about 3 channels:Ea...
12381 Views
Courtney Kubitza
Gusto Head of Product Marketing, Accountants1mo
A few specific tactics that have worked:First, establish UTM discipline before launch, not after. Every asset, every email, every campaign needs tagged URLs so you can ac...
714 Views
Elizabeth Grossenbacher
Fmr Product Marketing Leader, Cisco | Formerly Twilio, Cisco, Gartner2mo
Strong content sales-enablement programs work because they help buyers make decisions faster and with less risk. In my experience, the most effective PMMs anchor enableme...
979 Views
Christine Tran
Writer Head of Solutions Marketing10mo
I love this question, bc you nailed it! Partner with sales and success to present the roadmap. I've worked with product to create a roadmap deck. In one organization, we ...
11982 Views
Shana Iles
Atlassian Head of Cross-Portfolio Product Marketing | Formerly Optimizely8mo
This is a great question to think about depending on the stage of maturity of your company and the stage of maturity of your product offering. In a scaled and mature prod...
2655 Views
Priya Kotak
Figma Product Marketing4y
I believe the key to having a cohesive launch narrative comes down to putting your new product into context of your existing product(s). While each product will need its ...
2444 Views
How do you stay aligned with your customer success teams for your managed accounts?
Thinking through driving webinar attendance, launching new features, persona mapping etc.
Sarah Din
Former SVP of Product Marketing at Quickbase11mo
Misalignment here can kill so many good GTM efforts. Here's what's worked for me:Strategic Partnership, Not Just CoordinationCS and GTM need to be true partners in drivin...
1291 Views
Amanda Groves
Enable VP of Product Marketing | Formerly Crossbeam, 6sense, JazzHR, Imagine Learning, Appsembler11mo
I would caution on proposals as this seems like something out of PMMs control. perhaps a better metric is influenced SALs or handraisers for the product you're bringing t...
3428 Views
Gagan Mand
Adobe Director, Product Marketing & Strategy1y
 Every launch has a goal — the key is to anchor your metrics to that goal and show early signals of traction. Success is best measured more holistically from the executio...
9928 Views
Molly Chapman
Moorepay Head of Product Marketing2y
We must measure the success of our GTM strategies! Without it you make it incredibly difficult to replicate success, or deliver insightful lessons learnt. However, your K...
560 Views
Chandra Patel
Salesforce Senior Director of Product Marketing1y
Track a mix of leading and lagging indicators, with revenue impact as the ultimate measure.It's challenging to measure the impact of product marketing and launches, but w...
759 Views
Ben Rawnsley-Johnson
Stripe Head of Product Marketing, APAC1y
Getting buzz before launch is about building curiosity without over-promising. The most effective strategy I’ve seen is a phased approach:Tease the Problem, Not the Solut...
1665 Views
Alexandra Sasha Blumenfeld
Sentry Director of Product Marketing1y
It depends on the type of launch, but here’s some additional ways I have measured "success" in the past beyond just sign-ups and revenue:Product Engagement: We track how ...
1927 Views
Desiree Motamedi
Salesforce CMO - Next Gen Platform3y
PMs are like your close family. There are lots of heightened emotions throughout a launch—good and bad. It’s a partnership that must stay rigid because they truly are you...
2232 Views
Charles Tsang
BILL Head of Product Marketing - Accounts Payable and Developers / Partners1y
Absolutely. I'm a big proponent of engaging with buyer and user communities as part of a GTM strategy. We often talk about getting the right message to the right customer...
860 Views
Jeff Rezabek
Director of Product Marketing1y
The top 3 metrics I track to measure a B2B SaaS launch:Pipeline Generation & Acceleration: A great launch should stir up demand. Check how many new leads and MQLs it’...
191 Views
Holly Watson
Oracle Product Marketing, Product Launch, GTM, ex-AWS | Formerly Amazon Web Services, Sprinklr1y
I don't think there is ever one asset to rule the world or be the single solution. Instead, it's about understanding how the sales organization is structured so you align...
1704 Views
Holly Watson
Oracle Product Marketing, Product Launch, GTM, ex-AWS | Formerly Amazon Web Services, Sprinklr1y
This is a two part question, so I'll answer in order: Measuring success: As part of your launch planning, you need to determine if this launch is going to benefit your ex...
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981 Views
Lauren Hakim
Zendesk Director of Product Marketing | AI1y
Great question! Success metrics can vary across companies, but in my experience successful product launches consistently hinge on clear planning, targeted goals, strong c...
5136 Views
Teresa Haun
Zendesk Senior Director, Technology Marketing and Communications5y
This question is very similar to this other answer so I'm sharing my answer from there here too:At Zendesk, we use a launch template that includes key workstreams and tea...
14541 Views
Kelly Kipkalov
Carta Vice President Product Marketing1y
Based on the language you used in your question, I think you already know the answer!  Balance is the right word because the leading and lagging indicators measure very d...
1457 Views
Chase Wilson
Figma Director, AI & Developer Marketing | Formerly Atlassian5y
I've seen this vary from top-of-funnel metrics down to MRR depending on the goal of the product. Aspects that I believe impact the KPI you ultimately choose are: What do...
800 Views
Andrew Kaplan
LinkedIn Director of Product Marketing1y
This is an excellent question! Tbh, we are still experimenting with using AI as a tool to streamline and power our GTMs, and we probably don't have all the answers. So fa...
4066 Views
Jennifer Kay Corridon
Midi Health Go To Market & Principal PMM | Formerly Homebase, Angi, The Knot1y
In most of my experiences sales leads in the company, it shapes decision-making and prioritization around revenue-driving activities, often creating a high-pressure, fast...
784 Views
Rachel Cheyfitz
Coro S.Director of Corporate & Product Marketing | Formerly Lytx, Cisco, Snyk, Lightrun, Comeet,Coro3y
Understand that everything they plan is based on their cross-company relationships and develop your own cross-disciplinary relationships - not just with Marketing.  Deve...
372 Views
Holly Xiao
HeyGen Head of B2B Marketing1y
This is such a good question. Product readiness is a critical factor that significantly affects the success of a product launch. But it’s a multi-faceted aspect that mean...
580 Views
Erik Eliason
Warp Head of Growth | Formerly Shopify, Square, startups1y
I would synthesize it into 3 things:  Start with the end in mind: if this launch goes well, what does it mean for the product, the company, and customers? In 6 or 12 mon...
565 Views
Nikhil Gangaraju
Amplitude Product Marketing Director1y
I think its fair to assume that initial product feedback may sometimes be mixed. so It is important to capture as much of it as early as possible. At Amplitude we use a v...
1518 Views
Nikhil Gangaraju
Amplitude Product Marketing Director1y
Recently we launched a new vision for digital analytics called Amplitude Made Easy: https://amplitude.com/easyThis launch was an opportunity to showcase the future of the...
2421 Views
Lindsey Weinig
Twilio Director of Product Marketing2y
Best case, I partner with the product team to define the core KPI(s) for a product launch. Often product adoption is the goal of the launch, but sometimes a product is la...
4237 Views
Erica Conti
Asana Director of Product Marketing | Formerly Intuit, PepsiCo, Nielsen, Wakefern Food Corp.1y
My framework for analyzing customer feedback after a launch involves implementing multiple voice of customer channels, then analyzing the data to inform our product prior...
7129 Views
Erica Conti
Asana Director of Product Marketing | Formerly Intuit, PepsiCo, Nielsen, Wakefern Food Corp.1y
Internal buy-in is crucial for the success of a product launch. Here are some of my tips for creating excitement and building buzz internally:Get leadership alignment and...
2064 Views
Jeff Rezabek
Director of Product Marketing2y
The biggest mistakes in managing post-launch momentum would be:Not collecting and measuring success signals (product adoption, media pickups, sign-ups, traffic, etc.) cou...
619 Views
Andy Schumeister
Anthropic Product Marketing1y
Product marketing can function and have discrete successes without a clear “core” business narrative. However, for product marketing to be successful long term, I think y...
1336 Views
Jeff Rezabek
Director of Product Marketing1y
Each launch will impact different departments. Your responsibility as a PMM or launch captain isn't to take the reigns on each activity but to give guidance and support t...
247 Views
Alex Lobert
Meta Product Marketing Lead, Facebook Monetization2y
To know if a launch is successful, we look at if people are using our product and if they are getting the value we anticipated. We informally review metrics weekly with m...
1897 Views
Kelsey Nelson
Wiz Senior Director Product Marketing1y
First question I'd ask: Why did you build this? Is it to open up new TAM? To expand ACV? To reduce churn?That should define what success looks like -- if you're trying to...
913 Views
Priya Gill
Iterable Chief Marketing Officer3y
There are 3 core areas that I ensure I have a solid understanding of before I build my GTM plan (it’s the same for when I have to build messaging & positioning): Mar...
9309 Views
Candice Sparks
Attentive Senior Director of Product Marketing2y
This is entirely dependent on the tier level of your product launch. How you treat a tier 1 launch vs a small feature update will ultimately change how you approach your ...
561 Views
Austin Carroll
Brex Sr. Product Marketing Manager, Financial Product | Formerly Mercury, Capital One, Disney, Techstars2y
This is always the hard part! However, I find it best to think of your current customers and prospective customers as different audiences. So, what channels can you reach...
385 Views
Eric Keating
Appcues VP Marketing2y
Totally depends on the organization. I've seen it owned by the product manager, the product marketer, growth lead, etc. I'm stating the obvious here, but at some level, e...
834 Views
Eric Keating
Appcues VP Marketing2y
Orient yourself and every other stakeholder to usage and adoption goals. Adoption takes time. When revenue targets are involved, adoption rates can and should serve as a ...
451 Views
Kelly Xu
Glean Head of Solutions Marketing | Formerly Snowflake, DocuSign2y
First is to recognize that launch is just the beginning and the work never stops. It’s important to get all the stakeholders aligned on this mentality across the organiza...
3274 Views
Chris Glanzman
ESO Director of Product Marketing & Demand Generation | Formerly Fortive4y
This is really two questions with very different answers: KPI's: Especially for KPI's, drawing a solid line between Product Marketing and Demand Gen is unnecessary; it co...
497 Views
Sahil Sethi
Freshworks Vice President - Global Product Marketing | Formerly Klaviyo, Qualtrics, Microsoft, MckInsey2y
General best Practices surrounding enablement of any product launch, irrespective of Small, Medium, Large. The large launches get all of these and hte most attention. Sma...
735 Views
Helen Shaughnessy
Sisense Principal Product Marketing Manager8y
For a SaaS products, Recurring Revenue is what sustains the business. Since selling to existing customers is easier and quicker than finding and converting new prospects,...
599 Views
Talya Heller G.
Product Marketing Consultant | Ex-PMM, PM and PMO | Formerly Bloomfire, Rev Worlwide (Netspend), HP2y
The answer is, as always, it depends :)Is the PMM the owner of the launches at the company?If yes, their KPIs can be process related; i.e. snags in as well as successes (...
282 Views
Kelly Xu
Glean Head of Solutions Marketing | Formerly Snowflake, DocuSign2y
The foundation to success is to thoroughly enable the influencer and key partners. This includes a much wider variety of topics than the product features themselves, it c...
1493 Views
Kelly Xu
Glean Head of Solutions Marketing | Formerly Snowflake, DocuSign2y
Yes. Continuous monitoring of content and event performance provides key metrics that tell us what resonates with which audience, and just as important, what doesn’t perf...
1505 Views